How long does shipping take? What shipping methods do you use?
Usually our orders arrive within 7-20 working days at your doorstep. There could be additional delays due to various issues like customs, variations in shipping times, weather conditions etc.
Can I track my order?
You can always drop us an email to check the status of your package. Should there be a tracking number available, we will share it with you in the email.
Returns and Refunds
We have a 15-day return policy. If the product is damaged upon arrival, please do not accept the product. If there is a defect in the product please send your returns to the following address within 15 days of receiving the product. Please see our detailed Refund policy as well.
The Troika, Level 3, Tower B, 19 Persiaran KLCC, 50450, Kuala Lumpur, Malaysia
Please note that return shipping is borne by the buyer. We will inspect the defects and will decide to refund/replace your order.