Free Shipping On All Orders Above A$60+
Free Shipping On All Orders Above A$60+
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Help/FAQ

About Fashvine

What is Fashvine?

We are a brand focused on bringing products that trending across the world

Where are you located?

We are located in Hongkong, the hub for worldwide goods development

Do you have retail stores?

No. We mostly sell directly through our online shop. This allows us to keep our overhead costs down and keep our prices affordable. 

Orders

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or directly payment through PayPal.

Shipping

Where do you ship to?

We ship to multiple countries. If you cannot see your country in the list please contact us and we will let you know if we can ship to your country.

What does shipping cost?

We are offering free shipping for all countries. 

How long does shipping take? What shipping methods do you use?

Usually our orders arrive within 4-5 days at your doorstep. However, please allow 7-15 business days for orders to be arrive at your doorstep after your purchase is complete. As due to various issues sometimes there can be delay due to customs, variations in shipping times etc. All orders are shipped via multiple carriers - EMS, DHL, UPS etc 

    Will I be charged additional customs fees or import taxes?

    Every country has different regulations on how they handle imported goods. We do not pre-pay or cover any import fees. However most of our products fall within the custom free import limits of the countries that we ship to.

    Can I track my order?

    Once your order has been shipped, you will receive an email with a tracking link.